Automated messages
Included in your plan
Keep in touch with your clients and keep them informed
Automated messages build loyalty and cut no-shows. Every email that goes out appears in your message history below.
- Keep clients updated when you confirm or cancel, so nobody turns up at the wrong time
- Thank clients after their visit and collect more Google reviews
- Sent by email from Snippr — you don’t have to type a thing
Tuesday, 14 November
9:41
New appointment
Snippr
Haircut · Tomorrow 14:30
Appointment confirmed
Snippr
See you tomorrow at 14:30
Thanks for visiting!
Snippr
Tap here to leave a review
Thank you for the tip 💛
Snippr
See you next time!
Message settings
Emails that go to your clients on their own, so you don’t have to text everyone.
Emails only go to clients who left an email address when booking.
Reminders
3 days before
Reminds clients of their upcoming appointment 3 days ahead (sent every morning).
The day before
Reminds clients of their appointment the day before (sent every morning).
1 hour before
A last nudge one hour before. Needs an hourly job — coming soon.
Appointment updates
New appointment
Clients get a booking confirmation, and you get a notification.
Appointment confirmed
Sent when you confirm a booking.
Appointment cancelled
Sent when you cancel a booking, with a link to pick a new time.
Thanks for your visit
Sent when an appointment is completed, with your Google review link if you added one.
Add your Google review linkThanks for the tip
Sent when you record a tip at the till.
Waitlist
Joined the waitlist
Confirms to clients that they are on your waitlist.
A spot opened up
Tells waiting clients when a time becomes free.
Client loyalty
Points summary
Sends clients a summary of the points they earned.
New loyalty tier
Tells clients when they reach a new tier.
Referral reward
Tells clients when a friend they referred books.
Message history
Emails Snippr sent to your clients.
No messages sent yet
When an automatic email goes out, it shows up here.